Optimal workforce management is critical to the success of financial institutions, banks and credit unions. From staff management to workforce planning and growing regulatory complexity, people are your most valuable asset.
Improve your customer experience, manage labor costs, increase employee engagement and ensure compliance.
- Achieve optimal staff coverage during peak lobby traffic.
- Dynamically schedule the right employees with the right qualifications across multiple locations.
- Automatically transfer employees between departments.
- Easily plan and track mandatory time away (MTA) necessary for fraud prevention and detection.
- Manage unplanned absences, certification expiration dates or employees approaching overtime with real-time notifications.