Chris Ciapala

Founder / CEO

“When I started this business I thought it was going to be all about computers,” Chris says. “And now I realize it’s all about people.”

It’s hard to deny the fact that Chris Ciapala has paved the way for modern time and labor tracking. His journey began over 30 years ago, and first involved washing mechanical time-clocks in acid. Soon he was taking them apart to repair them and eventually found his way to current day Founder and CEO of Attendance on Demand.

Chris appreciates being in a vital industry as a change-maker. Historically, laborers and employers have tended to be suspicious of each other, afraid of being cheated or undercut. That strife led to undesirable outcomes throughout the years. He realized early on that he could develop a product that would alter the relationship between employers and employees in a positive way, and the impact would be exponential.

Which is why today’s Attendance on Demand product is filled with transparent information and serves as a bridge between employers and laborers. The data impacts the overall business health in real and measured ways. And that is something Chris is proud to be a part of.

He’s worked hard for the past 20 years to get to this point: to create a productive, healthy, admired group. He developed 9 brand promises to speak on behalf of the company as a first encounter. “They were designed to put the pressure on us,” Chris says. Coupled with a system that allows customers to come and go at will, Chris felt passionate all along that the Attendance on Demand product would speak for itself as a relevant, effective, proactive tool for employers and employees alike.

People - both the admiration and appreciation of - are a focus for Chris. From idea creation, to development, support, and a drive to continually improve the Attendance on Demand offering, Chris watches the people of his company inspire each other as they excel in their areas of expertise.

Chris believes in giving employees the tools and flexibility for success, and expects that they’re used well. In return, he’s worked tirelessly to create space and protocol that enhances community, collaboration, and company pride. As a CEO, Chris believes that an organization is not a product, but a culture.

Beth Baerman

Director of Communications & Training

Initially an employee of InfoTronics, Beth has been working with Attendance on Demand for over 12 years. She’s worked in marketing and technical writing, as well as training and product managing.

Beth is responsible for transitioning the language between a product’s development and the end user. She works to create verbiage and messages that are relevant and easy to understand. Additionally, she speaks at various engagements - primarily on the topic of Compliance.

Educating an audience comes naturally to Beth, and overseeing the training department is a large part of her daily responsibility. Creating general and custom training material, holding on and off-site training sessions, as well as developing self-paced courses all fall under her belt.

“I’m always learning,” says Beth. As the company’s compliance expert, Beth works diligently to stay abreast of various compliance regulation changes. “It’s always new.”

Vicki Craft

Director of Internal Operations

Vicki brings over 20 years of experience to the table as the Director of Internal Operations. A University of Michigan alumni and fierce Wolverine fan, Vicki’s department encompasses the functions that have to do with revenue and expenses.

She prides herself on attaining and developing an excellent team and together they run the gamut of responsibilities, including fulfilling orders in a timely and accurate way. Security and confidentiality are very highly regarded, as she handles internal revenue as well as customer payments.

With a passion for accuracy, Vicki works to ensure that exact information is being given every step of the way. She creates forms and processes that make it easy for everyone involved to convey needed information.

Vicki also manages the administrative department, ensuring that Attendance on Demand employees are well-supported as they work toward the vision of the company.

After 20 years, what keeps Vicki coming to work each day? “My job entertains me,” Vicki explains. “Numbers, to me, are cool.” She enjoys fitting many pieces together.

Additionally, she likes watching the company flex as they seek to develop talented employees. “I like that we are able to take what people are naturally really good and smart at, and let them succeed there.”

Chuck Deeds

Director of IT Development and Delivery

Chuck oversees planning, developing, adapting, and delivering Attendance on Demand, Inc. products. He is passionate about creating products that address market problems and delivering them seamlessly to our customers. He employs powerful business strategies to deliver high-performance IT infrastructures and applications that support the strategic evolution of our products.

Chuck also oversees IT services, ensuring that servers are always on, secure, and meeting our customer expectations from the cloud.

With 20 years of IT and leadership experience, Chuck understands the dynamic operational needs of Attendance on Demand, and in his time here has led to tremendous growth with his team.

“We’ve developed over time,” Chuck says. “We’re very functionally aligned, and we care about the teams that we collaborate with.”

The people at this company make all the difference for Chuck. From the CEO right down the line, Chuck appreciates working with remarkable people.

“That’s why I’m here.”

Dean Giachino

Director of Sales Services and Service Operations

Dean oversees the account management and sales engineer group, whose responsibility includes supporting our partners with pre-sales assistance, product demonstrations, and strategic problem-solving to help them achieve their business goals with Attendance on Demand, Inc. products.

Dean also leads implementation and support which is managed via the service center and warehouse operations groups.

“We strive to provide the finest level of service we can and are always working on ways to improve,” Dean says. "This ensures that our partners can succeed and reach sales and business goals, which in turn ensures our own success."

With a background in workforce management and IT asset management, Dean knows first-hand the value that Attendance on Demand offers. “I’ve worked with quite a few time and attendance products over the years, and this product is extremely rich in feature functionality, provided at the best value, and can be supported - and that’s why we have so many of our partners that have been successful with our solutions,” Dean says.

Dean is passionate about helping people, and is a strong advocate for our partners. A Navy veteran with a history of leadership in IT, professional services and account management, Dean defines success by watching partners, as well as employees, achieve their goals. The excitement of being part of a company with a smart, sustainable business model drives him.

“It’s a great place to be.”

Jason McGovern

Director of New Business Development

With over 25 years of time, labor, and payroll experience under his belt, Jason has watched the time and attendance industry evolve from basic time keeping to its current integrations within the Human Capital Management industry.

Jason and his stellar department work tirelessly to onboard new channel partners by listening, educating, and aligning solutions that promote healthy business growth.

A product and industry expert, Jason uses a vast knowledge of field work and success to share best practices knowledge to both internal and external stakeholders.

“I appreciate the flexibility to seek out new opportunities,” Jason says. His department serves as the catalyst of new strategic initiatives. They work to onboard appropriate internal departments as the initiatives are rolled out.

Jason values being a part of a company that is driven to create solutions - even when others have said it can’t be done. With the proper research and Jason’s eye for future trends, he assists with developing products that address evolving market needs.